ALL INSIGHTS
Explore five IT migration success stories from PowerSyncPro customers worldwide.
When it comes to IT integrations during mergers, acquisitions, or tenant consolidations, having the right tools can make all the difference.
PowerSyncPro offers two powerful solutions designed to streamline and simplify the migration process, ensuring minimal disruption and maximum efficiency.
PowerSyncPro Migration Agent enables organisations to migrate Windows workstations quickly and seamlessly between Active Directory, Microsoft Entra ID and hybrid environments, while PowerSyncPro DirSync keeps identities synchronised across environments to support coexistence, collaboration and business continuity throughout the migration journey.
We love seeing our tech make a real-world impact, which is why we’re excited to share a few of our favourite customer success stories from over the years across a variety of industries.
S&P Global: streamlining a megaton merger
The 2020 acquisition of IHS Markit by S&P Global, valued at $44 billion, required unifying 40,000 users under a single Microsoft 365 tenant. PowerSyncPro managed the extensive migration in four carefully planned cutover events. The DirSync feature ensured synchronised identities, while the Migration Agent facilitated the remote migration of nearly 15,000 Windows workstations.
"Choosing to deliver the project in four cutover events after months of discovery and planning was intense – but it was the right choice for us. I still can't believe we pulled it off! Impressive."
— Joshua Feliciano, Vice President, Global Head of Digital Workplace, S&P Global
Orbis: bringing councils together
Orbis, a partnership among three UK councils, aimed to merge Active Directories to enhance collaboration across 27,000 users. PowerSyncPro facilitated seamless synchronisation, enabling unified communication through MS Teams, Exchange email, and a consolidated Global Address List (GAL).
“There was no interruption of services for the whole period of deployment, even when each council decided to migrate to the cloud. PowerSyncPro just sat in the background, like electricity or water, quietly doing its thing without users even noticing it was there.”
– Michael Brett, Enterprise Infrastructure Design Manage, IT & Digital, Orbis
Breast Cancer Now: supporting a charitable merger
The merger of Breast Cancer Care and Breast Cancer Now in 2019 required uniting employees under a single Office 365 tenant. PowerSyncPro managed the Active Directory migration for 220 user workstations, ensuring continuous access to legacy systems, even during the unforeseen challenges posed by the COVID-19 pandemic.
“PowerSyncPro provided a seamless service in the process of uniting our two legacy charities to become Breast Cancer Now. A handful of staff needed continued access to our legacy drives as our businesses gradually united, and PowerSyncPro provided the ongoing directory sync required to provide this access.”
– Brigid Macdonald, Head of IT, Breast Cancer Now
Waythrough: unifying mental health services
In 2024, the UK-based mental health charities Richmond Fellowship and Humankind merged to form Waythrough. This merger necessitated the consolidation of two Microsoft 365 tenants. PowerSyncPro enabled the smooth migration of users and services, ensuring uninterrupted collaboration and communication within the newly formed organisation.
“We would have been facing a very challenging migration rebuilding devices using Autopilot if we hadn’t had PowerSyncPro. People were quickly back to working following this major cutover. The solution was a gem… a real win for the project.”
– James Staff, Head of IT Operations, Waythrough
Global language service provider: seamless integration
In 2021, a leading technology-enabled language and content management service provider acquired a competitor in the UK’s largest tech deal of the year. The merger involved uniting nearly 70,000 Microsoft users, including 60,000 external accounts.
PowerSyncPro facilitated the transition to a new Microsoft 365 tenant, managing the synchronisation of identities and migration of workstations in a single cutover weekend, minimising disruption and ensuring continuity.
The bulk of the migration took place over a single cutover weekend in January 2023. Despite users being warned to expect teething troubles when they arrived in the office the following Monday, around 7,500 out of 9,000 workstations had migrated without incident by 11am that morning (and many of the remaining 1,500 simply hadn’t been switched on due to holidays and absence.)
"PowerSyncPro's robust synchronisation capabilities were instrumental in achieving a seamless integration. Their solution enabled us to maintain operational continuity, ensuring our teams and partners could continue collaborating effectively."
— IT Director, Global Language Service Provider
What this means for PowerSyncPro
PowerSyncPro doesn’t just simplify migrations - it enhances the entire experience for both IT teams and end users. Key benefits include:
- Minimal downtime: users experience reduced disruption during migrations.
- Automated application reconfiguration: post-migration, applications are automatically adjusted, minimising manual work.
- Real-time reporting: gain visibility into every step of the process with live updates.
- Lower support demands: reduced troubleshooting needs post-migration ensure happier end-users and a more efficient IT team.
Every company merger, acquisition or consolidation begins with a clear goal: to unify disparate entities so they function as one. For IT teams, bringing together different Active Directory environments, Microsoft 365 tenants and thousands of users isn't just a technical challenge - it's about keeping people productive, maintaining business continuity and making sure Monday morning feels like any other working day.
The customer stories in this blog show that even the most complex migration projects don't have to result in downtime, overwhelmed support desks or frustrated users.
Whether it's synchronising identities, migrating thousands of workstations or enabling organisations to collaborate seamlessly throughout the transition, PowerSyncPro helps remove much of the complexity and risk from the process. Instead of spending valuable time reacting to migration issues, IT teams can stay focused on delivering a successful project from start to finish.
If your organisation is preparing for a merger, acquisition, divestiture or Microsoft 365 tenant-to-tenant migration, we'd love to show you how PowerSyncPro can help. Book a personalised demo to see how our DirSync and Migration Agent solutions can simplify your next migration and keep your users working with minimal disruption.
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