All Case Studies
Over 500 devices migrated to Microsoft Intune with zero operational disruption.
The client
Hercules Industries Inc is an HVAC manufacturer and distributor operating in 30 locations across the United States, serving both commercial and residential markets.
The business was preparing to transition its devices and move towards Microsoft Intune. With over 500 devices to be migrated, and a small IT team responsible for the project, the organisation needed a way to complete the migration without lengthy periods of user downtime or the risks associated with wiping and rebuilding every device.
The need
The client had been considering migrating to Intune and Entra for some time, but needed to wait until several legacy systems could be retired before moving forward. Once those systems had been decommissioned, the IT team began planning the transition.
The scale of the project quickly became apparent. With over 500 devices requiring migration and a relatively small IT team, manually wiping and rebuilding every machine would have been a significant undertaking. This approach would require IT personnel to travel across the organisation’s 30 locations across the US, adding considerable time and cost to the project.
Manually wiping and rebuilding each device would have resulted in significant user downtime, something the organisation was keen to avoid. Taking employees away from their devices for extended periods could have disrupted day-to-day operations, while the manual rebuild process increased the risk of data loss and configuration errors.
Why Hercules Industries chose PowerSyncPro
Hercules Industries Inc. discovered PowerSyncPro whilst researching options for the project. Having spoken with several IT consultants who suggested the organisation manually rebuild each device, another business reached out and recommended PowerSyncPro Migration Agent.
Having not encountered another tool that offered the same approach, the team saw PowerSyncPro as a valuable solution for managing the scale of the migration with minimal disruption.
The organisation set up their project using PowerSyncPro Migration Agent Quick Start package, working with our technical sales support who helped set up their PowerSyncPro server in less than an hour.
In the client’s words…
“We were looking at hundreds and hundreds of devices and wondering how a small IT team was going to wipe each one of them in a timely fashion to not disrupt business.”
– Daniel Culberson, IT Manager, Hercules Industries
The solution
After researching their options, Hercules Industries Inc. selected PowerSyncPro Migration Agent to support the transition of its devices without requiring the IT team to physically handle every machine.
Rather than attempting to migrate hundreds of devices individually, the team divided the project into manageable batches of approximately 30 devices at a time over the course of a month. This allowed the migration to progress in a controlled way while keeping disruption to users to a minimum.
PowerSyncPro significantly reduced the amount of manual work required from the IT team. Instead of wiping each device and rebuilding it from scratch, the team could migrate devices while preserving the existing user experience and avoiding the risks associated with a large-scale rebuild.
The phased approach also allowed the organisation to take its time with the project, rather than having to complete a disruptive, high-pressure migration in a single window.
In the client’s words…
“I will be the first to recommend this to anyone trying to move to Intune. I don’t know of another tool like it, honestly. It is a hidden gem.”
– Daniel Culberson, IT Manager, Hercules Industries
The results
Hercules Industries Inc. successfully completed the project in one month, taking a measured approach and migrating devices in batches of around 30 devices at a time.
By avoiding the need to physically handle and rebuild every device individually, the IT team was able to dramatically reduce the amount of time and effort required to complete the migration.
The approach also significantly reduced disruption for employees. Rather than users being without their computers for an entire day while a device was wiped and rebuilt, the impact was reduced to approximately an hour.
The result was a more manageable migration process that allowed the organisation to maintain business continuity while working within the capacity of its small IT team.
- Project completed within three months
- 526 devices successfully migrated without individually wiping and rebuilding every machine
- Users were typically impacted for around an hour rather than a full day
In the client’s words…
“The time savings that PowerSyncPro gives you is incredible. We took it in chunks of about 30 at a time and didn’t need to physically put our hands on every device. The support was excellent, the product worked as advertised, and it was money well spent!”
– Daniel Culberson, IT Manager, Hercules Industries
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